Chat Process Executive

Start your next role as a Chat Process Executive with Altruist Technologies Pvt Ltd in Kudlu Gate, Bengaluru. Great for first-time job seekers. 24 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Malayalam, Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Malayalam, Hindi, English
• Someone calm under pressure and patient

Compensation

You will be paid ₹16,000 – ₹18,000 per month.

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 24
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.