Chat Process Executive

Altruist Technologies Pvt Ltd has an opening for a Chat Process Executive based in Garvebhavi Palya, Bengaluru. The team is filling 24 vacancies. The pay goes up to ₹18,500/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, Malayalam, Tamil, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹18,000 – ₹18,500 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English, Hindi, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Kannada, Malayalam, Tamil, Hindi, English

Job at a glance

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Vacancies: 24
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.