Chat Process Executive

Altruist Technologies Pvt Ltd is hiring a Chat Process Executive in Garvebhavi Palya, Bengaluru. The pay goes up to ₹18,000/month. No experience? You can still apply. The team is filling 24 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound, Domestic | Languages : Tamil, Hindi, English

Roles and responsibilities

As a Chat Process Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Tamil, Hindi, English

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 24

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.