Chat Process Executive

Altruist Technologies Pvt Ltd wants to bring on a Chat Process Executive for its Garvebhavi Palya, Bengaluru team. Great for first-time job seekers. The team is filling 24 vacancies. Salary is up to ₹18,500/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, Malayalam, Tamil, Hindi, English

What you get

Compensation: ₹16,500 – ₹18,500 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Kannada, Malayalam, Tamil, Hindi, English

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Openings: 24
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.