Chat Support Executive

Join Altruist Technologies Pvt Ltd as a Chat Support Executive in Garvebhavi Palya, Bengaluru. The team is filling 28 vacancies. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, Tamil, Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi, Kannada and Tamil
• Good English
• Freshers can apply
• Languages: Kannada, Tamil, Hindi, English
• A customer-first, patient attitude

Pay and perks

Compensation: ₹16,000 – ₹18,000 per month.

Position details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 28
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.