Chat Support Executive

Looking for a Chat Support Executive role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. You can earn up to ₹18,000/month. There are 28 open positions. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : Tamil, Marathi, Hindi, Kannada, English

Compensation

Salary: ₹16,500 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marathi, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Marathi, Hindi, Kannada, English

Job details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.