Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. The pay goes up to ₹20,000/month. Great for first-time job seekers. 28 candidates will be hired for this role.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Inbound, Outbound | Languages : Malayalam, Tamil, Hindi, English

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Malayalam, Tamil, Hindi, English

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Openings: 28
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.