Customer Care Associate (Cca)

Altruist Technologies Pvt Ltd is looking for a Customer Care Associate (Cca) to join its team in Kudlu Gate, Bengaluru. You can earn up to ₹23,000/month. There are 24 open positions. No experience? You can still apply.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound | Languages : Hindi, English

Salary

The salary for this role is ₹20,000 – ₹23,000 per month.

Key responsibilities

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 24
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.