Customer Care Associate (Cca)

Altruist Technologies Pvt Ltd is hiring a Customer Care Associate (Cca) in Kudlu Gate, Bengaluru. You can earn up to ₹23,000/month. No experience? You can still apply. The team is filling 28 vacancies.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Domestic, Inbound, Outbound, Sales, Mutual Funds | Languages : Hindi, English | Preferred Experience In : Real Estate

Pay and perks

The salary for this role is ₹20,000 – ₹23,000 per month.

Roles and responsibilities

As a Customer Care Associate (Cca), your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales, Mutual Funds
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.