Customer Care Associate (Cca)

Altruist Technologies Pvt Ltd is hiring a Customer Care Associate (Cca) in Kudlu Gate, Bengaluru. You can earn up to ₹23,000/month. Freshers can apply. There are 28 open positions.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Languages : Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹23,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Job at a glance

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.