Customer Support Officer

Join Altruist Technologies Private Limited as a Customer Support Officer in Garvebhavi Palya, Bengaluru. The pay goes up to ₹20,000/month. There are 30 open positions.

Employer’s description

Candidate Profile Work From Office Only. Should Be Good English + Kannada /Tamil/Hindi/Malaeyalam. Shift Timings: Day Shift. 6 Days Working. Ability And Willingness To Learn. Courteous With Strong Customer Service Orientation. Good Communication English. Minimum 6 Months Experience Is Mandatory. Role Customer. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Tamil, Gujarati, Malayalam, Kannada, Bengali, English, Marathi, Hindi

What you will do

As a Customer Support Officer, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Tamil, Gujarati, Malayalam, Kannada, Bengali, English, Marathi, Hindi

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Quick facts

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

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