Customer Support Officer

Sun Biz Solutions has an opening for a Customer Support Officer based in Yeshwanthpur, Bengaluru. Great for first-time job seekers. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : English, Kannada

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of English and Kannada
• Basic English
• Freshers can apply
• Languages: English, Kannada
• A polite, customer-first attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Yeshwanthpur, Bengaluru, Karnataka
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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