Customer Support Officer

Start your next role as a Customer Support Officer with Work India in HSR Layout, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹40,000/month.

Note from the employer

Call The Existing Customer. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

What you get

The salary for this role is ₹20,000 – ₹40,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Position details

• Work location: HSR Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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