Customer Care Executive

Join Ambient Hvac Solutions as a Customer Care Executive in Warje, Pune. You can earn up to ₹20,000/month.

Employer’s description

Operations, Technician Coordination, Client Communication, Amc Scheduling, And Documentation. The Candidate Will Be Responsible For Ensuring Smooth Execution Of Service Activities And Maintaining Excellent Customer Support. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: Warje, Pune, Maharashtra
• Employment type: Full time
• Openings: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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