Customer Care Executive

Asl Hr Solutions Private Limited is hiring a Customer Care Executive in Borivali, Mumbai. You can earn up to ₹30,000/month. 6 candidates will be hired for this role.

Employer’s description

Co-Ordination With Departments Of Management To Ensure Smooth Operations.Need To Provide Quality Services For Day-To-Day Operations And Ensuring Smooth Operations With The Help Of Soft Services, Ert, Security & Engineering Team.Providing Important Technical Inputs To Projects Team From Operations Point Of View To Ensure Maximum Feasibility In. More Than 2 Years Experience Compulsory.

What the job involves

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Skills: Hindi and English, Complaint handling, Typing speed, Verbal communication
• Good English
• More Than 2 Years Experience Compulsory.

Quick facts

• Location: Borivali, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6

Interested? Apply now on BetterJobs with your resume — Asl Hr Solutions Private Limited reviews applications regularly.