Chat Process Executive

Join Aspire Teleservices Llp as a Chat Process Executive in Mohali. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Salary and benefits

The salary for this role is ₹13,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are patient and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Position details

• Location: Mohali, Punjab
• Work mode: Work from office
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Aspire Teleservices Llp today.