Customer Care Executive

Looking for a Customer Care Executive role in Karvenagar, Pune? AU Fincorp is hiring now. Salary is up to ₹30,000/month. The team is filling 4 vacancies.

In the employer’s words

We Provide The Extended Warrenty Of Reliance Product. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Marathi, Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Marathi, Hindi
• A polite, customer-first attitude

Salary and benefits

You will be paid ₹20,000 – ₹30,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Karvenagar, Pune, Maharashtra
• Job type: Full time
• Work mode: On-site
• Openings: 4
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with AU Fincorp.