Customer Care Executive

Auto Hangar (India) Private Limited (Auto Hangar I Private Limited) wants to bring on a Customer Care Executive for its All Mumbai, Mumbai team. 6 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

* Make Post-Service Delivery And Feedback Calls To Customers Ensure Customer Satisfaction After Vehicle Service Record Customer Feedback And Complaints Accurately Coordinate With Service Advisors And Workshop Teams For Issue Resolution Follow Up On Pending Concerns, Repeat Visits, And Escalations Maintain Customer Data And Call. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English

Roles and responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English
• Someone polite and calm under pressure

Quick facts

• Work location: All Mumbai, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Auto Hangar (India) Private Limited (Auto Hangar I Private Limited).