Customer Care Executive

Join B U Bhandari Auto Pvt Ltd as a Customer Care Executive in Hadapsar, Pune. 4 candidates will be hired for this role. Salary is up to ₹22,000/month.

Employer’s description

The Customer Relationship Executive Is Responsible For Building And Maintaining Strong Relationshipswith Customers, Ensuring High Levels Of Customer Satisfaction, And Driving Loyalty And Retention. This Roleinvolves Managing Customer Interactions, Resolving Issues, And Identifying Opportunities To Upsell Orcross-Sell Services. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are polite and customer-first

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Position details

• Work location: Hadapsar, Pune, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 4

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