Customer Care Executive

Start your next role as a Customer Care Executive with Beaatho in Ulhasnagar, Mumbai. You can earn up to ₹16,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil, Telugu, Hindi

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹10,000 – ₹16,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil, Telugu, Hindi
• You are patient and customer-first

Job at a glance

• Work location: Ulhasnagar, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Beaatho.