Customer Care Executive

Bee Pee Jay Finance Limited () is hiring a Customer Care Executive in Andheri East, Mumbai. Freshers can apply. 5 candidates will be hired for this role. The pay goes up to ₹23,000/month.

Note from the employer

We Are Looking For A Customer Support Executive To Provide Exceptional Service To Our Customers By Addressing Inquiries, Resolving Complaints, And Ensuring A Positive Customer Experience. The Ideal Candidate Should Possess Strong Communication Skills, Problem-Solving Abilities, And A Customer-Centric Approach.Key Responsibilitieshandle Customer. Type : Inbound, Domestic

What you get

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Domestic and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 5
• Work type: On-site
• Working hours: 8:00 Am to 5:00 Pm & 10:00 Am to 7:00 PM
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

Click Apply to send your profile to Bee Pee Jay Finance Limited (). It takes less than a minute.