Customer Care Executive

Bee Pee Jay Finance Limited () wants to bring on a Customer Care Executive for its Andheri East, Mumbai team. You can earn up to ₹23,000/month. The team is filling 4 vacancies.

Note from the employer

Job Title: Customer Experience Associatejob Role: Customer Support / Contact Centerjob Location: Mumbai (Andheri East)Job Description:We Are Looking For A Customer Experience Associate To Handle Inbound And Outbound Customer Interactions Related To Loan Applications, Disbursements, Payments, And App-Related Issues. The Role Focuses On Providing. Type : Inbound

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• You are customer-first and patient

Salary

You will be paid ₹18,000 – ₹23,000 per month.

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 4
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Job type: Full time
• Working hours: 8:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bee Pee Jay Finance Limited () reviews applications regularly.