Customer Care Coordinator

Behariji Enterprises wants to bring on a Customer Care Coordinator for its Vasai Road East, Mumbai team. The pay goes up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound, Domestic | Marketing

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound, Domestic
• Marketing
• A patient, customer-first attitude

What you get

You will be paid ₹35,000 – ₹40,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Location: Vasai Road East, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Behariji Enterprises reviews applications regularly.