Customer Care Coordinator

DBS mintek Pvt Ltd wants to bring on a Customer Care Coordinator for its Turbhe, Mumbai team. The pay goes up to ₹13,000/month. There are 20 open positions. Freshers can apply.

Note from the employer

To Solve Customer Queries Through Software. Languages : Marathi, Hindi, English

Key responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

What you get

The salary for this role is ₹10,000 – ₹13,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — DBS mintek Pvt Ltd reviews applications regularly.