Customer Care Coordinator

Team Ideal is looking for a Customer Care Coordinator to join its team in Andheri, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Service Regarding Calls,No Sales. 1 - 2 Years Experience Compulsory. | Type : Outbound

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• You are patient and polite

What you will do

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Andheri, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Team Ideal.