Customer Care Executive

Best Roadways Limited is looking for a Customer Care Executive to join its team in Andheri, Mumbai. The team is filling 2 vacancies. Salary is up to ₹28,000/month.

Note from the employer

Prepare Quotation, Vehicle Negociation, Client Coordination, Mail Drafting. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are patient and polite

Pay and perks

You will be paid ₹20,000 – ₹28,000 per month.

Job details

• Location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Best Roadways Limited today.