Customer Care Executive

Betterplace Safety Solutions Private Limited is looking for a Customer Care Executive to join its team in Andheri East, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Handling Customer Issue. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

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