Customer Care Executive

Betterplace Safety Solutions Private Limited has an opening for a Customer Care Executive based in Vashi, Mumbai. There are 30 open positions. You can earn up to ₹20,000/month.

Employer’s description

Customer Support Executive. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Hindi, Marathi

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Hindi, Marathi
• You are patient and customer-first

Job details

• Job location: Vashi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Betterplace Safety Solutions Private Limited today.