Customer Care Executive

BHUVNESHWAR SHARMA (Weplace Consulting) wants to bring on a Customer Care Executive for its Hazratganj, Lucknow team. The pay goes up to ₹20,000/month. There are 30 open positions.

Note from the employer

Customer Service | Voice Process | Documents Mandatory. 1 - 2 Years Experience Compulsory. | Type : Inbound, Mutual Funds | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Mutual Funds
• Languages: English
• A calm under pressure, customer-first attitude

Pay and perks

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 30
• Shift: 10AM - 7PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — BHUVNESHWAR SHARMA (Weplace Consulting) reviews applications regularly.