Customer Care Executive

Ethereal Assurance Pvt Ltd is hiring a Customer Care Executive in Ashiyana, Lucknow. Salary is up to ₹30,000/month. The team is filling 30 vacancies.

In the employer’s words

Salary Up To 11K To 30K Including Incentive. Weekly Incentive Up To 5K.Lead Generation, Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : English

What you will do

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹11,000 – ₹30,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English
• A calm under pressure, polite attitude

Quick facts

• Location: Ashiyana, Lucknow, Uttar Pradesh
• Working hours: 2:00 PM - 11:30 PM | Monday to Friday
• Interview timings: 2:00 PM - 7:00 PM | Monday to Friday
• Employment type: Full time
• Openings: 30
• Work type: Work from office

Apply today and take the next step in your career with Ethereal Assurance Pvt Ltd.