Chat Process Executive

Join Bpo Convergence Private Limited as a Chat Process Executive in Thane West, Mumbai. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Process : Customer Service(Chat Process) Need Good Communication Skill Minimum Hsc Qualification Fresher Or Graduation Are Most Welcome Salary Up To 17K. Languages : English

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and calm under pressure

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Bpo Convergence Private Limited. It takes less than a minute.