Customer Care Executive

Bpo Convergence Private Limited has an opening for a Customer Care Executive based in Viman Nagar, Pune. The team is filling 30 vacancies. Salary is up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

A Tele Caller In An Insurance Process Is Responsible For Making Outbound Calls To Promote Insurance Products, Explain Policy Features Leads Handle Customer Inquiries To Generate Leads And Sales.Identifiying Customer Needs,Maintaning Accurate Crm Records And Achieving Sales Target. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi | Preferred Experience In : Real Estate

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Graduate or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi
• Preferred Experience In: Real Estate
• You are calm under pressure and patient

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Viman Nagar, Pune, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Bpo Convergence Private Limited today.