Customer Care Executive

A new Customer Care Executive role is open at Businesswings, Malad West, Mumbai. The team is filling 20 vacancies. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Customer Care Executive. Type : Inbound | Languages : Telugu, Kannada

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Inbound, Kannada and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Kannada
• A patient, customer-first attitude

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

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