Customer Care Executive

Join Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd) as a Customer Care Executive in Andheri East, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

Coordinate With Internal And External Distribution Teams And Agent Networks Across Pan India. * Communicate With Channel/Client Spocs For Lead Generation Follow-Ups And Resolve Documentation-Related Escalations. * Develop Good Knowledge Of Personal Loan Products, Bank Policies, And Current Market Practices. * Manage Leads Effectively And Ensure. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone customer-first and polite

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: On-site
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd) today.