Customer Care Executive

A new Customer Care Executive role is open at Call 2 Connect India Private Limited, Turbhe, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

We Are Looking For A Dynamic And Target-Driven Tele-Calling Services Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Reaching Out To Potential Customers, Promoting Products/Services, And Converting Leads Into Sales And Provide Proper Services To Customer On Call While Maintaining Excellent Customer Relationships. Type : Outbound, Domestic, Sales, Inbound | Marketing

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Marketing
• Someone customer-first and polite

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Quick facts

• Location: Turbhe, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Call 2 Connect India Private Limited reviews applications regularly.