Customer Care Executive

Join Calling 24o7 BPO Services Pvt ltd as a Customer Care Executive in Nigdi, Pune. Freshers can apply. Salary is up to ₹20,105/month. 26 candidates will be hired for this role.

In the employer’s words

"Customer Care Executive"Blended Voice Process,24Days Of Yearly Paid Leaves,Calender Wise Holidays,Fix Shift Timings No Need To Extend,. Type : Inbound | Languages : Tamil, Bengali, Malayalam

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Inbound, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Bengali, Malayalam
• A patient, calm under pressure attitude

Pay and perks

You will be paid ₹15,685 – ₹20,105 per month.

Position details

• Work location: Nigdi, Pune, Maharashtra
• Openings: 26
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 9:30 AM - 6:30 PM | Rotational Week-Off
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Calling 24o7 BPO Services Pvt ltd reviews applications regularly.