Customer Care Executive

A new Customer Care Executive role is open at Calling 24o7 BPO Services Pvt ltd, Baner Bypass Highway, Pune. 26 candidates will be hired for this role. You can earn up to ₹20,105/month.

Employer’s description

"Customer Care Executive"Blended Voice Process,24Days Of Yearly Paid Leaves,Calender Wise Holidays,No Sales Target,No Pressure,Not A Target Oriented Job,Fix Shift Timings,No Need To Extend. Type : Inbound | Languages : Tamil, Bengali, Malayalam

Key responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Inbound, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Tamil, Bengali, Malayalam
• You are customer-first and patient

Compensation

Salary: ₹15,685 – ₹20,105 per month, based on skills and experience.

Job at a glance

• Work location: Baner Bypass Highway, Pune, Maharashtra
• Openings: 26
• Shift: 9:30 AM - 6:30 PM | Rotational Week-Off
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Rotational Week-Off

Click Apply to send your profile to Calling 24o7 BPO Services Pvt ltd. It takes less than a minute.