Customer Care Executive

Join Calling 24o7 BPO Services Pvt ltd as a Customer Care Executive in Baner Bypass Highway, Pune. There are 20 open positions. You can earn up to ₹20,103/month.

Employer’s description

"Customer Care Executive"No Sales Target,No Pressure,24Days Of Yearly Paid Leaves,Calender Wise Holidays,Fix Shift Timings No Need To Extend. Type : Domestic | Languages : Telugu, Tamil, Malayalam, Bengali

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Telugu, Tamil, Malayalam, Bengali

Compensation

Salary: ₹15,600 – ₹20,103 per month, based on skills and experience.

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Position details

• Job location: Baner Bypass Highway, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Calling 24o7 BPO Services Pvt ltd today.