Customer Care Executive

Calling 24O7 Bpo Services Pvt Ltd is looking for a Customer Care Executive to join its team in Baner Bypass Highway, Pune. The team is filling 22 vacancies. Great for first-time job seekers. Salary is up to ₹20,105/month.

In the employer’s words

"Customer Care Executive"Blended Voice Process,24Days Of Yearly Paid Leaves,Calender Wise Holidays,Fix Shift Timings,No Need To Extend. Type : Inbound, Outbound | Languages : Tamil, Bengali, Malayalam

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Inbound, Malayalam, Outbound and Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Bengali, Malayalam
• You are polite and customer-first

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹15,685 – ₹20,105 per month, based on skills and experience.

Job at a glance

• Job location: Baner Bypass Highway, Pune, Maharashtra
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Rotational Week-Off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 22

Interested? Apply now on BetterJobs with your resume — Calling 24O7 Bpo Services Pvt Ltd reviews applications regularly.