Customer Care Executive

Calling 24o7 BPO Services Pvt ltd is hiring a Customer Care Executive in Baner Bypass Highway, Pune. There are 10 open positions. The pay goes up to ₹20,103/month. Great for first-time job seekers.

Note from the employer

''Customer Care Executive''No Sales Target,No Pressure,24 Days Of Yearly Paid Leaves,Calender Wise Holidays,. Type : Domestic | Languages : Bengali, Telugu, Malayalam

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, Malayalam and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Bengali, Telugu, Malayalam

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹15,600 – ₹20,103 per month, based on skills and experience.

Job at a glance

• Work location: Baner Bypass Highway, Pune, Maharashtra
• Job type: Full time
• Work type: Work from office
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Calling 24o7 BPO Services Pvt ltd reviews applications regularly.