Customer Care Executive

Career Buzz has an opening for a Customer Care Executive based in Airoli, Mumbai. Salary is up to ₹23,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Hiring For Voice And Chat Process, Pure Customer Service, Handling Calls, Handling Chats, Night Shift, Pick & Drop Available, Location - Airoli / Shift - 5:30Pm - 11:30 Am(Any 9 Hours) +Travelling Allowance, Joining Bonus To Candidates From Company Of 10,000/- 2 Week Off In A Week. Limited Openings!! Apply Now Hr Jennifer - 8652152902 / 9867501398.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• Night shift
• You are calm under pressure and polite

Salary

You will be paid ₹18,000 – ₹23,000 per month.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 30

Apply today and take the next step in your career with Career Buzz.