Customer Care Coordinator

A new Customer Care Coordinator role is open at Career craft HR solutions Consultancy, ECIL, Hyderabad. Freshers can apply. You can earn up to ₹18,000/month. 10 candidates will be hired for this role.

In the employer’s words

Job Responsibilities Customer Support Executive Language Requirement English & Hindi Fluency Is Mandatorycandidates Must Be Fluent In Both Hindi And English (Spoken Communication). Candidates Who Are Not Comfortable With Both Languages Should Not Apply.Handle Customer Queries Through Calls, Chat, Or Other Communication Channels.Provide Accurate I. Type : Inbound | Languages : Hindi, English, Tamil

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound and Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English, Tamil
• You are patient and polite

Job at a glance

• Location: ECIL, Hyderabad, Telangana
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Career craft HR solutions Consultancy. It takes less than a minute.