Customer Care Coordinator

Sri laxmi enterprises is looking for a Customer Care Coordinator to join its team in Kphb Colony, Hyderabad. Freshers can apply. There are 3 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Computer Mein Data Entry Karna Hain. Handling Calls. Documentation And Filing Work. Basic Excel | Skills Needed : Computer

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Basic Excel, Computer
• Female Only
• Basic English
• Freshers can apply
• Basic Excel
• Skills Needed: Computer

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Kphb Colony, Hyderabad, Telangana
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 3
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Sri laxmi enterprises today.