Customer Care Coordinator

Looking for a Customer Care Coordinator role in Panjagutta, Hyderabad? Compact Systems Pvt Ltd is hiring now. There are 5 open positions. Salary is up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders, Customer Coordination. Languages : Telugu, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Job location: Panjagutta, Hyderabad, Telangana
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time

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