Customer Care Coordinator

Looking for a Customer Care Coordinator role in Begumpet, Hyderabad? Smi Staffing Services is hiring now. Salary is up to ₹18,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Customer Service Executive. Languages : English, Hindi, Telugu

Salary

The salary for this role is ₹13,000 – ₹18,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu
• Someone customer-first and polite

Job at a glance

• Location: Begumpet, Hyderabad, Telangana
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Smi Staffing Services reviews applications regularly.