Customer Care Representative

Looking for a Customer Care Representative role in Hi Tech City, Hyderabad? Career Craft Hr Solutions Consultancy is hiring now. The pay goes up to ₹17,000/month. There are 30 open positions.

In the employer’s words

Job Responsibilities:Handle Customer Queries Professionally.Resolve Customer Concerns And Provide Appropriate Solutions.Maintain Customer Records As Per Company Guidelines.Deliver Excellent Customer Service. Joining: Immediate (July Hiring). Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Telugu

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Telugu
• You are customer-first and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Job location: Hi Tech City, Hyderabad, Telangana
• Openings: 30
• Job type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Craft Hr Solutions Consultancy.