Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Career Experts Global Solutions, Silk Board, Bengaluru. Freshers can apply. The pay goes up to ₹22,000/month. The team is filling 30 vacancies.

Employer’s description

Immediate Requirement For Customer Support Role Puc Or Graduation English And Hindi Language Fresher Or Experience, Fresher Salary 18000 Experience Salary 20000 , 6 Days Work 1 Day Rotational Shift. Immediate Joiners Only. Type : Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹17,000 – ₹22,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Silk Board, Bengaluru, Karnataka
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Career Experts Global Solutions.