Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Shivaji Nagar, Bengaluru? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. Freshers can apply. The pay goes up to ₹28,000/month. 30 candidates will be hired for this role.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduateexperience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindisalary: 20K Ctc/ 27K Ctccandidates Should Be Fluent In English, Hindi. Type : Domestic, Sales, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹19,000 – ₹28,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound
• Languages: Hindi, English
• Someone polite and customer-first

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Openings: 30
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).