Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Kudlu Gate, Bengaluru? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. Freshers can apply. There are 30 open positions. The pay goes up to ₹28,000/month.

In the employer’s words

We Are Giving A Free Jobs.Qualification: Graduate Experience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindisalary: 23K Ctc/ 28K Ctccandidates Should Be Fluent In English, Hindi. Type : Inbound, Domestic, Outbound, Sales | Languages : Hindi, English, Kannada

Skills and qualifications

• Open to freshers
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Hindi, English, Kannada
• You are calm under pressure and patient

Salary and benefits

The salary for this role is ₹23,000 – ₹28,000 per month.

Roles and responsibilities

As a Customer Care Associate (Cca), your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Chetana Rajiv Asekar (Subhadra Jobs Consultancy). It takes less than a minute.