Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Career Experts Global Solutions in Silk Board, Bengaluru. The team is filling 30 vacancies. Freshers can apply. Salary is up to ₹24,000/month.

Employer’s description

Domestic Requirement. Role: Semi Voice Process (30 Voice 70 Chat ) Flipkart Process Languages: Excellent English With Hindi Education 12Th And Above Fresher And Experienced Both Can Apply Salary Freshers And Experienced Both Same Salary: 24000 Ctc 20000 In Handworking Days: 6 Days Working In Week 1 Rotational Off Rotational Shift. Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and polite

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹24,000 per month, based on skills and experience.

Job details

• Work location: Silk Board, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Career Experts Global Solutions.